Standard Terms and Conditions of Business for the Acceptance of Furniture for Repair and Reupholstery
The Company is Emily Boyd Upholstery
The Customer is whomever the Company shall enter into contract with for the supply of any Goods or Services.
Conditions are the Standard Terms and Conditions of business set out in this document and are deemed to include any special terms agreed between the Company and Customer, which have been confirmed in writing.
Work is defined as any repair, inspection, diagnosis or service supplied by the Company; it may include work carried out by selected specialist subcontractors
1 Customers furniture is accepted for Work as specified by the Customer or advised by the Company. In so doing the Customer has agreed to pay for all parts, materials and services required for completion of the Work.
2 Any estimates given by the Company shall be deemed to be provisional being based on the Company’s assessment of the information supplied by the Customer and/or external examination of furniture.
3 If, in the course of carrying out the Work specified in (1), the Company discovers that additional Work is required, the Customer will be contacted for instruction. At this time the Company will advise the estimated cost. Such estimates are indicative and are not binding on the Company.
4 Unless credit terms have been agreed in writing between the Company and the Customer, payment for Work must be made in cash or by bank transefer before the furniture is released.
5 The Company will use its best endeavours to complete Work within reasonable time but cannot be held responsible for any delay caused by circumstances beyond its immediate control.
6 Furniture is accepted for Work subject to the provisions of Torts
(Interference with Goods) Act 1977, which confers on the Company, the right of sale of uncollected furniture.
7 The Company reserves the right to levy storage charges for any furniture not collected or that the Company cannot deliver due to the Customer not accepting a suitable delivery appointment within 10 calendar days of completion of Work
8 In the event of defect arising after the completion of Work by the Company which, in the opinion of the Customer, is due the Company’s workmanship, the Company will carry out remedial work free of charge providing that: -
a) the Customer returns the furniture promptly to the Company for examination and our agreement that the defect was as a result of our workmanship
b) no alteration or repair has been effected except by the Company
c) the defect occurring in 3 months from the date of completion the Work.
If the Customer cannot return the furniture to the Company promptly, the Customer must contact the Company to determine the best course of action. If the Company is not contacted it reserves the right to reject and subsequent claim in respect of a defect alleged to be due the Company’s workmanship.
9 The Company accepts no responsibility for any loss or damage to Customers furniture unless it is proved that this arose from the negligence of the Company or its subcontractors.
10 The Company retains title to any materials supplied until any debt is discharged. The Company shall have a general lien over all furniture in respect of any money due to the Company from the Customer.